Privacy Policy

Effective Date: [1-12-2024]

1. Information We Collect

a. Personal Information:

Contact Details: Name, email address, phone number, and company name.
Account Information: Username, password, and profile details (if you create an account).
Payment Information: Billing address and payment details for transactions (handled securely by third-party payment processors). This will be notified and addressed upon successfully handling of your project.

b.Technical and Usage Information:

Log Data: IP addresses, browser types, and operating systems.
Software Usage Data: Information on how you use our website (e.g., feature usage, session duration).
Device Information: Type of device, operating system, and other diagnostic data.

c.Cookies and Tracking Technologies:

We use cookies to enhance your experience and gather information about website usage.

2. How We Use Your Information:

We use the collected information to:

Provide and Improve Our Services: Ensure our website functions properly, troubleshoot issues, and enhance performance.
Customer Support: Respond to inquiries, provide technical support, and address any concerns.
Personalize User Experience: Tailor our software/website to better suit your needs based on usage patterns.
Communications: Send updates, newsletters, or important service-related information.
Security and Fraud Prevention: Protect against unauthorised access, security breaches, and fraudulent activity.

3. Data Sharing and Transfers

We do not sell or rent personal data. We may share information with:

Service Providers:Trusted third parties who assist in hosting, analytics, and customer support.
Legal Requirements:Authorities if required by law or in response to valid legal processes.
Business Transfers:In the event of a merger, acquisition, or asset sale, your data may be transferred to a new owner.

4. Data Security

We implement industry-standard security practices to protect your personal information, including encryption and access controls. However, no system is entirely secure, and we cannot guarantee absolute security

5. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law. If you delete your account or request data deletion, we will securely erase your information, unless retention is required for legal purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, update, or delete your personal data.
Object to or restrict processing.
Request data portability.
Withdraw consent for communications or data processing.

To exercise these rights, please contact us using our contact details listed in the footer of this website.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services. This policy does not apply to those external services, and we are not responsible for their privacy practices. We recommend reviewing their policies.

8. Children’s Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from minors. If we discover that we have collected data from a child, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or prominently on our website. Continued use of our services after changes indicates acceptance of the updated policy.

10. Terms and conditions

Each project is unique, and so are its terms and conditions. We will endeavor to provide specific terms upon initiating each project.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Alignbyte (Eyelux Ltd)